Amongst every important aspect of day to day living, a rare find in this modern world is great service. I have returned home after being away for about 4 months and I am sure you can relate to the discomforts of being away from home. The first week or two is usually good but reality sets in soon after and that longing or wanting to be back home creeps in.
Whilst away, I had to fend for myself in every aspect of my life, including the one I dislike the most, shopping. The hussle and bustle of shopping doesn't appeal to my sometimes impatient character but it has to be done at times. I have had some real horrible service experiences from retailers, restuarants, etc and this happened in the midst of a recession. What crazy fools those folk were not to be bothered with service delivery. Truworths was no doubt the worst when I walked in to buy a bottle of cologne for myself. Whilst in need of some assistance, their staff continued to a discussion about their private lives for all to hear, including the waiting customers. I left after a brief call to the store manager, never to return to that store or any Truworths store.
Foschini on the other hand provided a smooth sales and service delivery and even when I needed to exchange my purchase without proof of purchase, they did the very basics exceptionally well and helped me with great pleasure. I have never rated this Foschini Group previously because I cannot remember having a need to shop at their stores. It was only a few weeks ago that I discovered they own one of my favourite stores, Due South. Now, here's time when I can display immense patience because they stock good quality merchandise. I remember spending a little fortune at one of their stores a few winters ago. They are not cheap but you just have to pay for quality and you won't find the entire country dressed in their gear. After my great experience with the Foschini Group, I have a very high regard for them and the manner in which they carry out their business plans. I can say the same for chains like Nando's, Giovanni's in Green Point Cape Town and The Twelve Apostles Hotel in Camps Bay. Subsequent to my complaint about Truworths, I received a few calls from their senior management, one asking if I would promote their brand on my website and blog in return for payment. It won't take much to figure out my reply to that. Never means never with no exceptions.
I will continue to highlight interesting aspects of my daily experiences with you on this blog and please feel free to send me your comments and ideas. Tomorrow, I will write more about my travels around the world and about the places of interest that might tempt you to live your life like you're dying by enjoying every moment of living your dream. Cheers and Take Care
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